Privacy policy.
Motion Med Labs Privacy Policy
Effective Date: March 12, 2025
Introduction
This Privacy Policy (the "Privacy Policy") applies to personal information collected when you use Motion Med Labs’ ("Motion Med," "we," or "us") neurological assessment tools and related services (collectively, the "Services"). This Privacy Policy describes how personal information is collected, used, retained, and disclosed.
Motion Med has developed (a) software applications (each, an "Application") that contain one or more assessments ("Assessments") administered through the use of compatible devices (each, a "Device") and (b) related software components and infrastructure ("Software"). "Software" includes any updates, upgrades, or enhancements made available by Motion Med to you.
What This Privacy Policy Covers
This Privacy Policy covers our collection, use, and disclosure of information about identifiable individuals and other data that can be used to identify an individual ("Personal Information"). Personal Information does not include aggregated data that cannot be used to identify an individual. Personal Information may be collected about our customers and end users of the Services. You can choose not to provide us with certain information, but it may limit your ability to use the Services.
This Privacy Policy does not apply to companies we do not own or control. You acknowledge that Motion Med and its authorized business partners, affiliates, subsidiaries, or agents may collect, maintain, and process information provided by you through the Services. You represent and warrant that you have permission to share any information you provide and consent to such information being shared with third parties, including healthcare providers, as applicable.
Not Medical Advice
The information contained in the Services is not intended as a substitute for professional medical advice, diagnosis, or treatment. Motion Med makes no representation regarding the accuracy of information available through the Services. You should confirm any information obtained through the Services with a healthcare professional. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING TREATMENT BASED ON INFORMATION FROM THE SERVICES.
Motion Med does not recommend or endorse any specific assessments, treatments, healthcare providers, or other information available through the Services. We are not responsible for any decisions made based on information obtained from the Services.
Information We Collect
Motion Med collects Personal Information in the following ways:
Information you voluntarily provide, such as name, date of birth, gender, and contact details.
Information collected automatically when you use the Services, including device type, operating system, application version, crash logs, and usage data.
Subject Information: Motion Med collects information about individuals who undergo Assessments through the Software ("Subjects"). This may include name, date of birth (age), sex, test scores, education level, and other performance metrics relevant to the Assessments. If the information is provided by healthcare providers, it may be subject to privacy laws such as HIPAA and HITECH.
How Motion Med Uses Personal Information
Motion Med uses Personal Information to:
Authenticate user access to the Services.
Provide, operate, and improve the Services.
Send technical notices, updates, and support messages.
Respond to inquiries and provide customer support.
Investigate fraud, unauthorized access, or illegal activities.
Personalize and improve user experience.
Enable collaboration and communication between users.
Conduct research and analytics to improve our products and services.
Comply with legal requirements.
By using the Services, you authorize Motion Med to contact healthcare providers and obtain medical records as needed for treatment, payment, and operational purposes in accordance with HIPAA regulations.
How We Share Personal Information
Your Consent to Share: By providing Personal Information, you consent to its collection, processing, and disclosure to third parties, including healthcare providers and service providers.
Service Providers and Business Partners: We may engage third-party companies to facilitate Services, including data storage, maintenance, and analytics. These third parties are only permitted to use Personal Information for the tasks we assign them.
Protected Health Information: If Motion Med receives Protected Health Information (PHI) under HIPAA, we will comply with all applicable regulations, including entering into Business Associate Agreements (BAAs) with third-party service providers where required.
Business Transfers: If Motion Med is acquired or undergoes a corporate restructuring, Personal Information may be transferred as part of the transaction.
Legal Requirements: We may disclose Personal Information when required by law or to protect our rights, prevent fraud, or ensure security.
Data Retention
Motion Med retains Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We may retain certain data to comply with legal obligations, resolve disputes, and enforce agreements. If you stop using the Services, we may retain or delete your Personal Information at our discretion.
Your Rights
You have the right to:
Access the Personal Information we hold about you.
Request corrections to inaccurate information.
Request deletion of Personal Information, subject to legal requirements.
Withdraw consent for processing where applicable.
To exercise your rights, contact us at David@MotionMedLabs.com.
Security Measures
Motion Med employs security measures to protect Personal Information from unauthorized access, alteration, or disclosure. While we take reasonable precautions, no security system is infallible. We cannot guarantee absolute security of information transmitted over the internet.
Changes to This Privacy Policy
Motion Med may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of the Services after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
For questions about this Privacy Policy or how we handle Personal Information, please contact us at David@MotionMedLabs.com.
Filing a Complaint
If you believe your privacy rights have been violated, you may file a complaint with us at David@MotionMedLabs.com or with the U.S. Department of Health and Human Services at www.hhs.gov/ocr/privacy/hipaa/complaints. We will not retaliate against you for filing a complaint.